NHTSA Complaint #11715217 — 2015 CHEVROLET SILVERADO 2500

The contact owns a 2015 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH with the rear defroster activated, there was an electrical burning odor inside the cabin of the vehicle before the rear window cracked and then shattered. The cause of the failure was not yet determined. The local dealer and the manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in the Extended Warranty Coverage related to the failure. The rear window was replaced by the local glass repair shop. The contact stated that the failure reoccurred while driving, and the rear window shattered while a grandson was seated in the rear seat. During the failure, there was no injury sustained. The cause of the failure was not yet determined. The failure mileage was approximately 85,000.