NHTSA Complaint #11329103 — 2018 CHEVROLET TRAVERSE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11329103
Vehicle 2018 CHEVROLET TRAVERSE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 8,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I HAD PURCHASE A 2018 CHEVY TRAVERSE FROM CURRY CHEVROLET IN THE SAME YEAR, I NOTICE A LITTLE SLIPPING WITH A LITTLE JERKING SOMETIMES A FEW MONTHS LATER AND THE SHIFT TO PARK WAS ACTING UP. I CALLED CURRY AND ASKED THEM IS THERE ANY PROBLEMS OR RECALLS WITH THIS MODEL, SERVICE DEPT SAID NO, THEN I HAD CALLED A DEFERENT DEALERSHIP THEY SAID THE SAME, AND I HAD CALL CURRY ABOUT THREE TIMES REGARDING MY THIS PROBLEM, SO I KEPT CHECKING MY VIN# ON CHEVY .COM NOTHING COMES UP. SO I WENT ON LINE TO FIND OUT I WASN'T ALONE REGARDING THESE PROBLEMS EVEN WITH LATER MODELS. THEN I CALLED CUSTOMER CARE TWICE TO MAKE SURE THE INFO I WAS GIVING WAS THE SAME, I HAD EXPLAINED MY PROBLEMS WITH THEM, SHE SAID THERE ARE NO RECALLS UNDER MY VIN# AT THIS TIME, I WENT OVER MY WARRANTY WITH BOTH CUSTOMER REPS, BOTH WERE ACCURATE THAT MY VEHICLE IS STILL COVERED. I ALSO RECEIVED INFO THERE IS A BULLETIN OUT #18-NA-121. I AM HOPING THERE WONT BE ANY PROBLEMS CORRECTING THESE ISSUES, I AM PREPARED FOR A FIGHT GETTING A LAWYER AND GOING TO MANY NEWS STATIONS, I DON'T UNDERSTAND WHY WOULD YOU PUT A DEFECTIVE PART NOT ONLY IN MY MODEL BUT OTHERS WITH OUT SOLVING THE PROBLEMS FIRST ACCORDING TO OTHER OWNERS THAT HAD POSTED THE SAME PROBLEMS WITH THE POWERTRAIN. I AM TRULY DISAPPOINTED WITH CHEVROLET, AND TO THINK I LEFT FORD & DODGE. *TR

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