NHTSA Complaint #11328765 — 2020 SUBARU OUTBACK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11328765
Vehicle 2020 SUBARU OUTBACK
Component ENGINE
Date of Incident
Date Filed
Mileage 6,100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

THERE IS NO WAY TO DISABLE THE AUTO START/STOP SYSTEM. IN FLORIDA THE TEMP CAN GET OVER 95 DEGREES. AFTER 10-15 SECONDS OF THE CAR BEING OFF THE CAR STARTS TO HEAT UP. MY WIFE WHO HAS BREATHING PROBLEMS STARTS HAVING PROBLEMS. I HAVE ASK THE DEALER TO PERMANENTLY DISABLE THIS FEATURE BUT THEY SAID NO. YOU CAN DO IT EACH TIME YOU START THE CAR BUT IT IS SEVERAL SCREENS DEEP ON THE INFORMATION SYSTEM. PEOPLE WHO DO NOT DRIVE THE CAR OFTEN (LIKE MY WIFE) WOULD HAVE TROUBLE TURNING THIS FEATURE OFF AND COULD PASS OUT SITTING AT A LIGHT. I RECOMMEND SUBARU OFFER A WAY TO DISABLE THIS FEATURE FOR PEOPLE WHO HAVE BREATHING ISSUES. AT A VERY MINIMUM THEY NEED TO MOVE THE DISABLING OF THIS FEATURE ON EVERY START TO THE MAIN INFORMATION SCREEN WHERE ANYONE CAN FIND IT.

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