NHTSA Complaint #11328749 — 2016 JEEP COMPASS SEATS

Complaint Details

ODI Number	11328749
Vehicle	2016 JEEP COMPASS
Component	SEATS
Date of Incident	June 12, 2020
Date Filed	June 14, 2020
Mileage	81,190 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I WAS PULLING OUT OF THE PARKING LOT AT WORK WHEN MY HEADREST JUST EXPLODED AND HIT ME IN THE BACK OF THE HEAD. I HADN'T HIT ANYTHING OR STOP SUDDENLY I WAS JUST PULLING OUT OF A PARKING LOT. I HEARD A POP AND THEN GOT HIT IN THE BACK OF THE HEAD FROM THE HEADRESTS.

Related Complaints for the 2016 JEEP COMPASS

Other SEATS Complaints

#11593673 — June 11, 2024 — I went to adjust the headrest, The headrest popped and hit me in the head. There was some plastic pieces that came ou...

#11563448 — January 4, 2024 — In the summer of 2020, my front passenger headrest spontaneously popped while I was loading my child into the back of...

#11466471 — May 27, 2022 — As I was backing out of a driveway, I heard a loud pop and felt something hit me in the back of the head really hard....

#11430938 — August 29, 2021 — Headrest on passenger side popped without any collision or impact. It just popped. It was very scary. I’m thankful it...

#11427567 — August 3, 2021 — While backing out of driveway the driver side active head restraint spontaneously deployed hitting my teenager driver...

Recent Complaints for the 2016 JEEP COMPASS

#11717450 — AIR BAGS — February 12, 2026 — The Airbag light keeps coming on. And I regularly diagnose and service my car by the Jeep dealership and the diagnost...

#11717450 — ENGINE — February 12, 2026 — The Airbag light keeps coming on. And I regularly diagnose and service my car by the Jeep dealership and the diagnost...

#11715393 — ENGINE — February 3, 2026 — “The vehicle stalls while driving and restarts after cooling down. This matches a crankshaft position sensor failure....

#11714454 — ELECTRICAL SYSTEM — January 30, 2026 — My vehicle is experiencing the same symptoms as Recall 16V907 (S89). Crankshaft shift sensor but the vin was not brin...

#11714454 — ENGINE — January 30, 2026 — My vehicle is experiencing the same symptoms as Recall 16V907 (S89). Crankshaft shift sensor but the vin was not brin...