NHTSA Complaint #11593673 — 2016 JEEP COMPASS SEATS

Complaint Details

ODI Number	11593673
Vehicle	2016 JEEP COMPASS
Component	SEATS
Date of Incident	June 11, 2024
Date Filed	June 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I went to adjust the headrest, The headrest popped and hit me in the head. There was some plastic pieces that came out when the headrest popped, it stayed connected. but headrest stayed (open) for the lack of a better term. about 2 to 2.5 inches. makes driving of the car really uncomfortable. had to strap the headrest back to the hard plastic, so that I don't have the headrest pushing my head forward. and I don't have to drive with my back away the back rest of the seat. This happened before I started driving.

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