NHTSA Complaint #11328651 — 2018 CADILLAC XT5 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11328651
Vehicle	2018 CADILLAC XT5
Component	ELECTRICAL SYSTEM
Date of Incident	June 12, 2020
Date Filed	June 13, 2020
Mileage	35,670 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

2ND TIME THIS ISSUE OCCURRED. 1ST TIME WAS IN 2019 AND IT TOOK TWO WEEKS FOR THE DEALERSHIP TO FIGURE OUT IT WAS THE BATTERY. WHILE DRIVING THE CAR, THE ELECTRONICS GO CRAZY, THE ENGINE STOPS FOR A SPLIT SECOND, BRAKES ARE LOST FOR A SPLIT SECOND, CRUISE CONTROL TURNS OFF, EVERY POSSIBLE ALARM DISPLAYS ON THE DASH. THE DASH BEEPS, ALL OF THE LIGHTS FLASH, THE SPEED/PRESSURE/TEMPERATURE NEEDLES GO TO 0, THE AIR CONDITION TURNS OFF, ETC. ALL OF THIS OCCURRED WHILE I WAS DRIVING 60MPH ON A HIGHWAY. I QUICKLY PULLED OFF TO THE SIDE OF THE ROAD. SINCE THIS HAS OCCURRED BEFORE, I TOOK OUT MY PHONE AND TURNED ON THE VIDEO. I STARTED DRIVING AGAIN AND THE SAME ISSUES ABOVE STARTED OCCURRING AGAIN. THE VIDEO IS TOO LARGE TO UPLOAD - 90MB. I CAN SEND A ONEDRIVE LINK IF NEEDED. *TR

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