NHTSA Complaint #11555562 — 2018 CADILLAC XT5 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11555562
Vehicle	2018 CADILLAC XT5
Component	ELECTRICAL SYSTEM
Date of Incident	November 16, 2023
Date Filed	November 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I was driving on the freeway, came to a stop as traffic increased, then the car shut off m. I had no power, could not get out of the vehicle, no hazards, no tail lights, nothing. I had a complete panic attack, I thought I was going to die. I called OnStar from my cell, they could even locate me. After 30 mins, calling 911, texting the representative from the dealership in which I purchased the car, it turned back on. Either the car was shut off with a signal or there is a serious hazardous issue that needs to be addressed.

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