NHTSA Complaint #11328525 — 2020 TOYOTA COROLLA

TL* THE CONTACT OWNS A 2020 TOYOTA COROLLA. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS MANUFACTURED WITHOUT A HEAT SHIELD. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT IT WAS POSSIBLE FOR THE EXHAUST TO GET HOT ENOUGH TO CAUSE A VEHICLE FIRE. THE VEHICLE WAS TAKEN TO THE BILL PAGE TOYOTA LOCATED AT 2923 ANNANDALE RD, FALLS CHURCH, VA 22042, AND IT WAS CONFIRMED THAT THE VEHICLE WAS NO LONGER MANUFACTURED WITH A HEAT SHIELD. THE CONTACT WAS INFORMED THAT AN AFTER-MARKET PART COULD BE PURCHASED AND INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT OTHER VEHICLE MANUFACTURERS MANUFACTURED THEIR VEHICLES WITH HEAT SHIELDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.