NHTSA Complaint #11328384 — 2014 HYUNDAI SONATA

ON AUGUST 20, 2019, MY CAR'S ENGINE FAILED WITHOUT WARNING WHILE DRIVING ACROSS A BRIDGE DURING RUSH HOUR TRAFFIC. I HAD TO RUSH TO THE SHOULDER CLOSEST TO THE LANE I WAS DRIVING, PLACING ME AT THE LEFT SIDE OR THE MEDIAN OF THE BRIDGE. MY CAR'S CHECK ENGINE LIGHT DID NOT SHOW UP, SO WHEN MY CAR WAS TOWED TO OBRIEN HYUNDAI THEY WERE UNABLE TO IDENTIFY OR DUPLICATE THE ISSUE. I REFUSED TO PICK UP THE CAR AFTER THEY HAD IT FOR SEVERAL DAYS AND AFTER REFUSING TO PICK IT UP, THEY FINALLY WERE ABLE TO DUPLICATE THE ENGINE FAILURE. THEY THEN SHARED THERE WAS A RECALL ON THE ENGINE AND THAT HYUNDAI WOULD REPLACE IT FOR FREE. I DROVE THE VEHICLE WITHOUT ISSUE, UNTIL JUNE 3, 2020. MY ENGINE FAILED WHILE IN MOTION ON A RESIDENTIAL STREET. I WAS ABLE TO SAFELY TURN AROUND AND PARK MY VEHICLE BACK IN MY COMPLEX PARKING. JUNE 10, 2020 I GOT THE VEHICLE TOWED BACK TO THE HYUNDAI DEALERSHIP. THEY TOLD ME THE ENGINE FAILED AGAIN AND I WILL NEED ANOTHER REPLACEMENT AND HYUNDAI WOULD COVER IT. I HAVE NO TRUST IN HYUNDAI'S REPLACEMENT ENGINES IF THE NEW ONE FROM AUGUST 2019 FAILED IN UNDER A YEAR. I NEVER RECEIVED A RECALL NOTICE BEFORE THAT POINT IN AUGUST 2019 PERTAINING TO AN ENGINE REPLACEMENT. THIS VEHICLE MODEL IS A DEATH TRAP AND ACCIDENT WAITING TO HAPPEN THAT I REFUSE TO JEOPARDIZE MY LIFE AND SAFETY OVER. *TR