NHTSA Complaint #11328366 — 2012 HYUNDAI VELOSTER

VEHICLE EXPERIENCED INTERMITTENT ISSUES WITH AC FUNCTION BEFORE STOPPING ALTOGETHER ALONG WITH THE AC CONTROL KNOB MAKING A GRINDING NOISE. AFTER A FEW DAYS I NOTICED A BURNING PLASTIC SMELL AND INVESTIGATED BEHIND THE REMOVABLE CENTER PANEL OF THE DASH AND DISCOVERED THE WIRING HARNESS CONNECTED TO THE BACKSIDE OF THE CONTROL KNOB HAD EXPERIENCED MELTING ENOUGH TO DEFORM AND CHAR THE WIRING HARNESS END ALONG WITH THE BACKSIDE OF THE AC CONTROL KNOB. NO SAFETY RECALL HAS BEEN ISSUED FOR THIS ISSUE AND A GOOGLE SEARCH NOT ONLY WILL SHOW MANY OTHERS WITH IDENTICAL PROBLEMS BUT ANY PHOTOS APPEAR TO MIRROR THE DAMAGE MINE RECEIVED. HYUNDAI OF AMERICA REACHED OUT AND STATED THAT THEY HAVE NO INTENTION TO LOOK INTO OR COVER THE DAMAGE. THIS IS AN ISSUE THAT COULD HAVE NOT ONLY BURNED MY CAR DOWN BUT ALSO POSE A RISK FOR LIFE AND PROPERTY AROUND ME. THIS IS NOT NORMAL WEAR AND TEAR BUT A FAULT THAT SEEMINGLY IS GOING UNADDRESSED. *TR