NHTSA Complaint #11588811 — 2012 HYUNDAI VELOSTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11588811
Vehicle 2012 HYUNDAI VELOSTER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

In Dec of last year my cars dash lights started flashing no matter which gear I tried the gear would flash on the dash,when I called my extended warranty "car shield ",they recommended that I take it to a repair shop in nearby city and have a diagnostic test performed. I did so,in which after testing they said it was something on side of transmission and they weren't equipped to perform the repairs and needed to be taken to dealership instead. I picked up the vehicle and same issue was present of course, so I had it towed to a dealership and then was contacted by them that they could not do a diagnostic test until the battery was replaced because it was not starting, so I brought a battery and put it on in the place of my old one.I made sure that the vehicle was going to start before leaving and it did with no problem, so I turned it off and was contacted by the dealership saying that it was extensive damage, and car shield had to send out their own personal investigator and they refused to fix any issues and would not pay for diagnostic services or the $10,000 to cover the repairs due to unknown circumstances causing the fuse box next to battery to melt as well as damage to my wiring harness and the wiring harness for the alternator somehow. Now I have a vehicle that I paid for less than a year ago and a no good extended warranty paid for as well and a vehicle with less than 100000 miles that's useless.

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