NHTSA Complaint #11328323 — 2017 HONDA CR-V

2017 HONDA CRV LX. I PULLED OIL DIP STICK TO CHECK OIL AND IT SMELLED LIKE STRAIGHT GASOLINE. SO I UNSCREWED OIL CAP SAME THING. NO OIL SMELL JUST GAS. I THEN CONTACTED A LOCAL GARAGE IN MY AREA AND TOLD THEM ABOUT IT. THEY SAID THERE'S DEFINITELY SOMETHING WRONG BECAUSE THERE SHOULD BE NO GAS IN THE OIL. I THEN CONTACTED THE HONDA DEALER IN MY AREA AND THEY SCHEDULED ME AN APPOINTMENT BECAUSE THE MECHANIC I TALKED TO SAID THEIR SHOULDN'T BE GAS IN THE OIL. WHEN I ARRIVED TO MY APPOINTMENT THE MECHANIC I TALKED TO WASN'T WORKING AND THEY GAVE ME ANOTHER HONDA MECHANIC. I EXPLAINED MY CONCERN AND THE FIRST MECHANIC I TALKED TO CONCERNS AND WHAT HE SAID TO ME ON THE PHONE. THEY THEN TOOK THE VEHICLE INTO THE GARAGE TO LOOK AT IT. THE MECHANIC CAME OUT AND SAID HE CHANGED THE OIL FOR US AND ASSURED ME THAT MY VEHICLE SHOULD HAVE THE GAS SMELL IN THE OIL BECAUSE THAT'S THE WAY THE ENGINES WERE DESIGNED. I THEN TOLD HIM THAT I READ A LOT OF COMPLAINTS ABOUT THIS ISSUE TO HONDA AND IT WAS SUPPOSED TO BE LOOKED INTO BY HONDA. HE SAID NEVER IN HIS CAREER HAS HE BIN WRONG ABOUT THIS PROBLEM. I SAID WELL I WANT IT DOCUMENTED IN THE PAPERWORK THAT THE OIL SMELLS LIKE STRAIGHT GAS AND IF SOMETHING WOULD HAPPEN TO THE VEHICLE THAT I WANTED IT FIXED IN FULL BY HONDA BECAUSE OF WHAT HE HAD SAID TO ME. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE TO HONDA. PEOPLE ARE HAVING TO PAY LOTS OF MONEY TO GET THEIR ENGINES FIXED OUT OF POCKET BECAUSE THEY WILL NOT LOOK INTO IT AND FILE A RECALL. OUR VEHICLE WAS UNDER WARRANTY STILL AT THIS TIME WITH ONLY 35000 MILES AND NOTHING WAS DONE TO FIX THE PROBLEM. JUST SWEPT UNDER THE RUG SO WHEN IT KILLS THE ENGINE WE THE BUYERS ARE STUCK PAYING FOR IT. I HOPE SOMEONE ACTUALLY REVIEWS THIS AND TAKES ACTION. HONDA HAS ALREADY SAID THEY'D LOOK INTO IT BECAUSE THEY WERE FULLY AWARE OF THE PROBLEM AND WOULD RESOLVE THE ISSUE. *TR