NHTSA Complaint #11327853 — 2016 FORD FUSION

2016 FORD FUSION WAS SPUTTERING WHEN STARTED AND KILLED ONCE. I HAD RECENTLY BROUGHT IT TO FORD AND MY COOLANT WAS VERY LOW. THEY SAID MY SPARK PLUGS NEEDED TO BE CHANGED. GOT IT BACK AND THE NEXT DAY IT WAS WORSE. WHEN I BROUGHT IT BACK TO FORD THEY THEN TOLD ME MY ENGINE NEEDED TO BE REPLACED BECAUSE COOLANT WAS IN MY CYLINDERS AND ON SPARK PLUGS. NOT ONLY DID THEY NOT ADDRESS THIS WHEN THEY CHANGED MY SPARK PLUGS 3 DAYS PRIOR. YOU KNOW DARN GOOD AND WELL THEY SAW THIS AND DID A COMPRESSION TEST ON MY CYLINDERS. THIS IS AN ISSUE WITH MANY FORD FUSIONS AND THEY ARE REFUSING TO REPLACE MY ENGINE WHEN THEY KNOW IT IS A FACTORY DESIGN DEFAULT. IT IS GOING TO COST ME ALMOST 7000 WHICH IS RIDICULOUS WHEN ITS A DEFAULT IN THE ENGINE. *TR