NHTSA Complaint #11327838 — 2012 LINCOLN MKT

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11327838
Vehicle	2012 LINCOLN MKT
Component	STEERING
Date of Incident	June 4, 2020
Date Filed	June 8, 2020
Mileage	300,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2012 LINCOLN MKT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON AFTER REFUELING, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPLETON LINCOLN LOCATED AT 1610 WAUKEGAN AVE, GLENVIEW, IL 60025, (888)214-2155, WHERE IT WAS STATED THAT THE MILEAGE WAS EXCEEDED FOR INCLUSION IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE MILEAGE WAS EXCEEDED AND THAT THE VEHICLE WAS NO LONGER ELIGIBLE FOR THE FREE REPAIR. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000.

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