NHTSA Complaint #11327764 — 2013 CHEVROLET MALIBU

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11327764
Vehicle	2013 CHEVROLET MALIBU
Component	ENGINE
Date of Incident	March 5, 2020
Date Filed	June 8, 2020
Mileage	76 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

EXTREME EXCESSIVE OIL CONSUMPTION, 5 QUARTS OVER JUST 2,000 MILE PERIOD WITHOUT ANY NOTICEABLE LEAKS. MECHANIC SAID EVERYTHING APPEARS WELL AND THERE WAS A RECALL ON THE SAME ENGINE, 2.4 ECOTEC, ON THE EARLIER MODEL EQUINOX MODELS WITH PISTONS AND CRANK SEALS. GM HAS A SERVICE BULLETIN NUMBER 14882 AND THEY SAID THEY COULD NOT ASSIST ME WITH THIS PROBLEM IN ANY WAY BECAUSE MY VIN NUMBER IS NOT INCLUDED IN THEIR DATABASE WHEN THE BULLETIN SPECIFICALLY STATES MY MAKE, YEAR, AND MODEL OF VEHICLE AND WHAT IS WRONG, SO NOW I'M STUCK WITH PAYING AN ENORMOUS BILL BECAUSE MY VEHICLE WAS NOT BUILT CORRECTLY BY GM WHO KNOWS ABOUT THE PROBLEM AND EVEN HAS A SERVICE BULLETIN ABOUT IT. *TR

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