NHTSA Complaint #11327398 — 2013 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11327398
Vehicle	2013 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	October 1, 2019
Date Filed	June 5, 2020
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE VEHICLE WAS IN MOTION ON A 55MPH ROAD AT NIGHT TIME WHEN THE TRANSMISSION DECIDED TO STOP WORKING! NO PRIOR NOTIFICATIONS WENT OFF ON THE CAR BEFORE IT STOPPED WORKING. AFTER I MANAGED TO ROLL TO A SAFE SPOT I SHUT OF THE CAR, LET IT COOL, THEN TURNED IT BACK ON. WHEN PUTTING THE CAR IN DRIVE IT WENT IN REVERSE! THERE IS A 'CAT SCRATCHING' LIKE NOISE HAPPENING IN THE TRANSMISSION. ALL OF THIS HAPPENED ONLY TWO MONTH AFTER BUYING THE CAR. THIS SHOULD NOT HAPPEN TO A CAR!! I HAVE SEEN RECALLS ON TRANSMISSIONS JUST LIKE MINE HOWEVER MINE DID NOT MEET THE REQUIRED DATE BECAUSE IT WAS BUILD 2 MONTHS BEFORE THE OTHER 2013 VEHICLES. *TR

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