NHTSA Complaint #11327281 — 2020 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11327281
Vehicle	2020 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	June 1, 2020
Date Filed	June 4, 2020
Mileage	1,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I WAS DRIVING IN THE HIGHWAY AT 65MPH WHILE STEERING POWER SHUT OFF AND WARNING ON DASH CAME ON SAYING POWER STEERING WAS DISENGAGED. I PULLED OFF THE HIGHWAY SHUT VEHICLE OFF CHECKED UNDER HOOD AND NOTHING. GOT BACK ON VEHICLE STARTED IT AND WARNING HAD GONE AWAY AND STEERING WAS OK. DROVE FOR ABOUT 10 MILES AND IT HAPPENED AGAIN. I WAS TOLD TO DRIVE VEHICLE TO DEALER AND THEY SAID IT WAS A PROBLEM WITH THE BATTERY. VEHICLE WAS IN SHOP FOR A DAY. THEY CALLED AND SAID PROBLEM WAS FIXED. I LEFT THE DEALER, DRIVE 40 MILES AND IT HAPPENED AGAIN. TOOK IT BACK. AND NOW THEY DON'T KNOW WHAT THE PROBLEM IS. VERY UNSAFE VEHICLE. POWER STEERING GOES OFF RANDOMLY. IM GLAD I DIDN'T HAVE MY FAMILY WITH ME. TRUCK IS VERY HARD TO CONTROL WITH NO POWER STEERING. I ALSO NOTICED WHILE DRIVING TO THE DEALER THE INSTRUMENT PANEL WOULD GO DIM AND THEN BACK TO NORMAL. *TR

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