NHTSA Complaint #11327242 — 2013 SMART FORTWO

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number	11327242
Vehicle	2013 SMART FORTWO
Component	SEAT BELTS
Date of Incident	June 3, 2020
Date Filed	June 4, 2020
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THE DRIVER SIDE SEAT BELT MOUNT, WHICH IN THIS CASE IS A STEEL CABLE, HAS MOSTLY BROKEN AND FRAYED RENDERING IT UNSAFE TO DRIVE. IN THE EVENT OF AN ACCIDENT, IT WOULD CERTAINLY BREAK COMPLETELY. I ONLY NOTICED IT YESTERDAY WHILE CLEANING, THE BREAKAGE WOULD'VE HAPPENED WHILE DRIVING IT. I'VE CONTACTED SMART USA, AND GOTTEN NO RESPONSE. I'VE CONTACTED MERCEDES USA, AND THEY TELL ME THAT MY WARRANTY HAS RUN OUT, THEY CAN'T DO ANYTHING. EVEN THOUGH THIS IS A MANDATORY SAFETY FEATURE THAT HAS COMPLETELY FAILED FROM NORMAL USE. *TR

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Other SEAT BELTS Complaints

#11628640 — December 3, 2024 — Seat belt anchor to vehicle on driver side of vehicle frayed and broke away with normal routine use.

#11469109 — June 14, 2022 — The drivers side seatbelt connecting floor (I think it's the belt force limiter) has a cable that has broken off. Th...

#11354621 — September 12, 2020 — DRIVER SEATBELT WILL NOT STAY IN TENSION RING. AT TIMES STUCK IN PARK & WHEN UNSTUCK WILL NOT ENGAGE ANY GEAR AND STO...

#11203624 — April 25, 2019 — RED LIGHT WITH SEAT WITH A RED DOT CAME ON WHILE I WAS DRIVING. I STOPPED THE CAR AND LOOKED UP WHAT THE SYMBOL MEANT...

#11192294 — March 28, 2019 — LEFT DRIVER SIDE SEAT BELT IS CONNECTED BY A CABLE TO THE CAR BODY. WE DISCOVERED THAT THE CABLE HAD FAILED AND ON...

Recent Complaints for the 2013 SMART FORTWO

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