NHTSA Complaint #11327155 — 2018 RAM 3500

TL* THE CONTACT OWNS A 2018 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO AUTONATION CHRYSLER DODGE JEEP RAM ROSEVILLE (200 AUTOMALL DR, ROSEVILLE, CA 95661; (916) 467-8055) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB THE CONSUMER STATED DUE TO THE ADVANCED CHEMISTRY OF TODAY'S COOLANT, DRIVING FOR SEVERAL THOUSANDS MILES THE PLUGS SLOWLY BECAME FOULED WITHOUT WARNING. *JS