NHTSA Complaint #11327133 — 2012 FORD F-150 STEERING

Complaint Details

ODI Number	11327133
Vehicle	2012 FORD F-150
Component	STEERING
Date of Incident	May 25, 2020
Date Filed	June 3, 2020
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST WHICH MADE IT DIFFICULT TO STEER THE VEHICLE. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO MANEUVER THE VEHICLE. THE CONTACT TURNED OFF AND THEN RESTARTED THE VEHICLE AND REGAINED POWER STEERING ASSIST TEMPORARILY. KEN GRODY FORD SAN BERNARDINO (1121 W COLTON AVE, REDLANDS, CA 92374, (909)793-3211) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN TO THE DEALER TO BE DIAGNOSED WHICH WAS STILL PENDING. THE CONTACT WAS PROVIDED A REPAIR COST FROM AN INDEPENDENT MECHANIC OF $1,700. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000.

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