NHTSA Complaint #11327056 — 2017 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	11327056
Vehicle	2017 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	April 1, 2020
Date Filed	June 3, 2020
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE FRONT EDGE OF THE HOOD IS PITTING UNDER THE PAINT WHICH IS AN IN GOING FORD ISSUE FOR DECADES NOW. UPON SPEAKING WITH FORD, THEY TELL ME THEY CAN'T HELP ME BECAUSE I DON'T GET MY VEHICLE SERVICE WITH FORD. SO THEY ARE REFUSING TO MAKE GOOD ON A PREEXISTING PROBLEM WHEN I BOUGHT IT BRAND NEW. THESE VEHICLES ARE PREDESTINED TO HAVE THIS ISSUE BECAUSE THEY REFUSE TO CORRECT THE ALUMINUM HOOD AND PAINT CONFLICT THE VEHICLES HAVE. I CANNOT ATTACH PHOTOS NEGATE YOUR SYSTEM IS OLD AND DIDN'T TAKE PHOTOS THAT WERE TAKEN WITH HD CAMERAS! *TR

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