NHTSA Complaint #11327026 — 2019 CHEVROLET MALIBU

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11327026
Vehicle	2019 CHEVROLET MALIBU
Component	SERVICE BRAKES
Date of Incident	May 25, 2020
Date Filed	June 2, 2020
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

I WAS STATIONARY AT A RED LIGHT ON HIGHWAY 49 WITH MY FOOT ON THE BREAKS, AND WHEN THE LIGHT TURNED GREEN I LET MY FOOT UP OFF THE BREAKS AND THE CAR JUST SHUT OFF. I TRIED TO TURN THE CAR BACK ON, BUT STILL NOTHING. I WAITED A FEW SECONDS AND THE CAR STARTED BACK UP, SO I PUT IT IN DRIVE AND STARTED DRIVING, BUT WHEN I TRIED TO SLOW DOWN THE BREAKS WERE VERY TIGHT. FOR AN HOUR AND A HALF, I SAT THERE AND TRIED TO FIGURE OUT WHAT WAS WRONG WITH THE CAR. I FOUND NOTHING, SO I GOT BACK INTO THE CAR AND CRANKED IT AND THE CHECK ENGINE LIGHT CAME ON. I GOT THE CAR TO STAR CHEVROLET AND THEY DIAGNOSED THE PROBLEM AS THE BRAKE VACUUM PUMP. *TR

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