NHTSA Complaint #11327014 — 2021 FOREST RIVER ROCKWOOD

TL* THE CONTACT OWNS A 2021 FOREST RIVER ROCKWOOD ULTRA LITE *2608* (ADDED BY HARRISON, 6/3/20). THE CONTACT STATED THAT UPON HIS WIFE GOING UP THE STAIRS AND PULLING ON THE ENTRY DOOR HANDLE LOCATED ON THE OUTSIDE THE TRAILER, THE HANDLE FRACTURED CAUSING THE CONTACT'S WIFE TO FALL AND SUSTAIN A CONTUSION TO THE BACK OF HER HEAD ALONG WITH BODY BRUISES SUCH AS HER BACK AND RIGHT SHOULDER. THE CONTACTS WIFE SOUGHT MEDICAL ATTENTION FOR HER INJURIES WHERE THEY CONFIRMED SHE SUFFERED BRAIN BLEEDING. THE CONTACT SPOKE WITH TOSCANO RV CENTER LOCATED AT 2531 E PACHECO BLVD, LOS BANOS, CA 93635 AND THEY SENT HIM A REPLACEMENT HANDLE FOR HIM TO INSTALL. THE HANDLE WAS REPLACED AND FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65. *BF CONSUMER STATED HANDLE MADE WITH HOLLOW TURFING.*JB