NHTSA Complaint #11326998 — 2013 FORD TAURUS STEERING

Complaint Details

ODI Number	11326998
Vehicle	2013 FORD TAURUS
Component	STEERING
Date of Incident	June 1, 2020
Date Filed	June 2, 2020
Mileage	70,107 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

WHILE STARTING MY CAR A LIGHT CAME ON STATING POWER STEERING ASSISTED FAILED. TURNED CAR OFF , SAT FOR A COUPLE OF MINUTES TRIED AGAIN NO LIGHT. DROVE 11 MILES TO WORK CALLED LARRY MILLER FORD TO BRING IN. DROVE 11 MILES HOME. LOOKED ON FORD WEBSITE SAID THERE WAS A RECALL FOR ALL 2013 MODELS MADE IN CHICAGO FOR RECALL CODE 15S18. TOOK TO DEALER THAT WAS THE DIAGNOSTIC CODE THEY GOT BUT SAID MY VIN NOT COVERED. WANTS 2500 TO REPAIR. MY CAR HAS TWO PLAQUES THAT SAY MADE IN CHICAGO.ONE IN GLOVEBOX AND ONE IN DOOR FRAME. CAR HAS 70107 MILES. I HAVE TO REPAIR BECAUSE I HAVE TO DRIVE 1800 MILES NEXT WEEK TO HANDLE CLOSING MY FATHERS ESTATE. I FEEL LIKE THIS SHOULD BE COVERED UNDER RECALL. *TR

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