NHTSA Complaint #11326809 — 2011 AUDI Q5 ENGINE

Complaint Details

ODI Number	11326809
Vehicle	2011 AUDI Q5
Component	ENGINE
Date of Incident	June 1, 2020
Date Filed	June 1, 2020
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY CAR WOULD NOT START AND I HAD MY CAR TOWED TO FORT MYERS AUDI. AFTER THE DIAGNOSTICS THEY SAID THE TIMING CHAIN HAD FAILED AND CAUSED A CYLINDER HEAD TO CRACK AND THE TURBO HAD ISSUES AS WELL. THEY TOLD US THAT AUDI WILL COVER THE TIMING CHAIN AND ONLY 50% OF THE CYLINDER HEAD. THE QUOTE GIVEN FOR THE CYLINDER HEAD WAS $5,810 (WITH AUDI COVERING $2,905). TO REPAIR THE TURBO CHARGER IT WILL COST $2,175. LOOKING ON THIS WEBSITE, I HAVE SEEN SEVERAL OTHERS HAVING THE SAME ISSUE, WITH THE SAME RESULTING PROBLEMS. *TR

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