NHTSA Complaint #11326611 — 2018 RAM 3500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11326611
Vehicle	2018 RAM 3500
Component	POWER TRAIN
Date of Incident	March 23, 2020
Date Filed	May 30, 2020
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

ON MULTIPLE OCCASIONS THE SHIFT ARM WOULD NOT MOVE WHILE VEHICLE WAS IN PARK AND FOOT BRAKE WAS DEPRESSED. SEEMED LIKE THE SAFETY DEVICE THAT PREVENTS AN AUTOMATIC SHIFTING ARM FROM SLIPPING OUT OF PARK WITHOUT BRAKE DEPRESSED DID NOT RELEASE. VEHICLE WAS ON FLAT LEVEL GROUND, THE ONLY WAY TO CORRECT PROBLEM REQUIRED SHUTTING VEHICLE OFF AND THEN RESTARTING. ONCE THIS PROCESS WAS CONDUCTED THE SAFETY DEVICE OPERATED NORMALLY. IN THE THREE YEARS OF OWNERSHIP THIS HAS HAPPENED THREE TIMES AND EACH TIME MY RESOLUTION WORKED. *TR

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