NHTSA Complaint #11326223 — 2012 GMC TERRAIN

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11326223
Vehicle	2012 GMC TERRAIN
Component	AIR BAGS
Date of Incident	May 25, 2018
Date Filed	May 27, 2020
Mileage	126,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVING AND ON OCCASIONS WHILE STOPPED, THE SERVICE AIR BAGS MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WAS INOPERABLE WITH THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO UNKNOWN DEALERS HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

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