NHTSA Complaint #11309913 — 2012 GMC TERRAIN

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11309913
Vehicle	2012 GMC TERRAIN
Component	AIR BAGS
Date of Incident	February 10, 2020
Date Filed	February 18, 2020
Mileage	137,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

ON FEB 10, 2020 I WAS INVOLVED IN A SIDE IMPACT CRASH WHEN A LARGE TRUCK FAILED TO STOP AT A RED LIGHT. I TOOK THE VEHICLE IN FOR REPAIRS AS THE FRONT QUARTER PANEL AND WHEEL WERE DAMAGED. THE COLLISION SHOP CALLED TODAY AND STATED THAT ALL FOUR OF MY IMPACT SENSORS ARE "DEAD". HE SAID I WAS VERY LUCKY BECAUSE THERE IS NO WAY I WOULD'VE KNOWN THAT MY AIRBAGS WOULDN'T HAVE DEPLOYED AND I VERY LIKELY WOULD'VE BEEN SERIOUSLY INJURED OR KILLED. THERE WAS NO WARNING LIGHT ON THE DASH, AND NO CODE. THEY FOUND IT BY ACCIDENT ON A MORE INTENSIVE DIAGNOSTIC. THIS IS SCARY BECAUSE HOW MANY OTHER 2012 TERRAIN OWNERS WON'T KNOW UNTIL ONE OF THEIR LOVED ONES ARE INJURED OR KILLED!?!? YOU NEED TO DO SOMETHING ABOUT THIS. I GOT LUCKY BUT YOU HAVE NOW 23 COMPLAINTS ABOUT THESE BAGS NOT DEPLOYING. PLEASE DO SOMETHING!!!

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