NHTSA Complaint #11326149 — 2012 MINI COOPER S COUNTRYMAN

DRIVER SIDE FRONT DOOR FAILS TO OPEN WHEN STATIONARY. USING REMOTE AND/OR THE INTERIOR UNLOCK TOGGLE ALLOWS THE UNLOCK INDICATOR ON THE UPPER DOOR SILL TO POP UP; HOWEVER, NEITHER THE INTERIOR NOR EXTERIOR DOOR HANDLES, WHEN PULLED, OPEN THE DOOR. DRIVER MUST EXIT VIA WINDOW OR PASSENGER SIDE DOOR. ALL OTHER DOORS OPERATE IN A NORMAL FASHION. THIS HAPPENED INTERMITTENTLY FROM 2 MAY 2020 UNTIL 26 MAY 2020. CURRENTLY AS OF 26 MAY 2020, THE DOOR UNLOCK INDICATOR POPS UP OR DOWN WITH REMOTE OR INTERIOR TOGGLE, BUT FAILS TO OPEN WHEN INTERIOR OR EXTERIOR DOOR HANDLE IS PULLED. THIS IS A KNOWN DEFECT AND CAN BE IDENTIFIED ON VARIOUS WEBSITES. THOUGH THE YEAR AND MODEL MAY BE DIFFERENT THAN OURS, MANY PARTS ARE SHARED ACROSS MODELS AND YEARS. HTTP://FORUMS.PELICANPARTS.COM/MINI-DISCUSSION-FORUM/939545-DRIVER-DOOR-WONT-OPEN.HTML HTTPS://WWW.NORTHAMERICANMOTORING.COM/FORUMS/STOCK-PROBLEMS-ISSUES/187003-DRIVER-S-DOOR-WON-T-OPEN-FROM-INSIDE-OR-OUTSIDE.HTML HTTPS://WWW.MINI2.COM/THREADS/DRIVER-DOOR-STUCK-CLOSED-HELP.183918/ HTTP://WWW.PSMINI.ORG/FORUM/DRIVERS-DOOR-WONT-OPEN-FROM-INSIDE_TOPIC6265.HTML HTTPS://MINICOOPERFORUMS.COM/FORUM/2002-2006-MINI-COOPER-R50-11/MINI-COOPER-DOOR-WONT-OPEN-NOT-ACTUATER-3479/*DT*JB