NHTSA Complaint #11326087 — 2014 CHEVROLET IMPALA ENGINE

Complaint Details

ODI Number	11326087
Vehicle	2014 CHEVROLET IMPALA
Component	ENGINE
Date of Incident	November 22, 2019
Date Filed	May 26, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

MY CAR WAS TAKEN TO BE INSPECTED BY COURTESY CHEVROLET. THEY CLEARLY DOCUMENTED THAT I DID HAVE A PROBLEM WITH THE CATALYTIC CONVERTER. THERE HAS BEEN PAST SAFETY RECALLS ON THE CATALYTIC CONVERTER CRACKING. ACCORDING THE DOCUMENT THAT I WAS GIVEN IT CLEARLY STATES THAT IT WAS A WELDING FAILURE. THE PART THAT IS CURRENTLY ON THE CAR IS THE ORIGINAL PART THAT WAS PUT ON THE PART WHEN IT WAS BEING MADE. I HAVE BEEN TRYING TO GET THE ISSUE FIXED HOWEVER EVERYONE SAYS THAT ITS A FACTORY PROBLEM AND SHOULD LET THEM FIX THIS. MY CAR IS STARTING TO WEAR OUT THE LONGER I WAIT AND NEED FOR THE PROBLEM TO BE CORRECTED BY GM. *TR

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