NHTSA Complaint #11325987 — 2014 CHEVROLET IMPALA STEERING

Complaint Details

ODI Number	11325987
Vehicle	2014 CHEVROLET IMPALA
Component	STEERING
Date of Incident	May 23, 2020
Date Filed	May 26, 2020
Mileage	138,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 60 MPH AND AN ALERT SOUNDED OFF AND ON MY INFOTAINMENT CENTER I HAD A VISUAL ALERT OF A PROBLEM WITH MY POWER STEERING. THE POWER STEERING WENT OUT COMPLETELY. IT IS EXTREMELY HARD TO TURN THE STEERING WHEEL WITHOUT POWER ASSIST AND I FIND IT INCREDIBLY DANGEROUS. WE HAD TO CANCEL OUR 3 DAY VACATION BECAUSE I COULDN'T TRUST MY STRENGTH TO TURN THE STEERING WHEEL WHILE DRIVING MOUNTAIN ROADS. I LIVE IN ALASKA. THIS, TO ME, IS A SAFETY ISSUE. *TR

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