NHTSA Complaint #11325979 — 2008 DODGE CALIBER

WHILE MY WIFE WAS DRIVING, THE FRONT SUBFRAME CROSSMEMBER RUSTED THROUGH, CAUSING HER TO LOSE CONTROL OF THE CAR AND SHE COULD NOT SAFELY OPERATE IT WITHOUT REPAIR. I MANAGED TO GET IT TO A FIRESTONE FOR THEM TO LOOK AT AND THEY REFERRED ME TO A DEALER AND TOLD ME NOT TO DRIVE IT ANYMORE BECAUSE IT IS UNSAFE. THIS IS A PROBLEM THAT DODGE KNEW ABOUT, BUT FAILED TO NOTIFY ME ABOUT. I ONLY FOUND OUT ABOUT THE PROBLEM FROM THE DEALERSHIP, WHO TOLD ME THAT THE EXTENDED WARRANTY THAT COVERS THIS PROBLEM HAD EXPIRED IN 2018 AND THAT I WOULD BE RESPONSIBLE FOR THE COST OF ANY REPAIRS. I OWNED THE CAR DURING THAT TIME AND I DID NOT KNOW OF THIS PROBLEM, SO I COULD NOT ACT ON GETTING IT REPAIRED. THIS NEVER SHOULD HAVE BEEN AN EXTENDED WARRANTY, THIS SHOULD HAVE BEEN A RECALL BECAUSE OF THE POTENTIAL TO KILL PEOPLE WHEN THE SUBFRAME RUSTS OUT. MY WIFE WAS DRIVING IN A PARKING LOT AT THE TIME AT A RELATIVELY LOW SPEED, BUT HAD THIS HAPPENED ON A HIGHWAY IT COULD HAVE KILLED HER AND MY SON, AS WELL AS OTHERS ON THE ROAD. NUMBER: 23-007-17 REV. B GROUP: BODY DATE: MARCH 10, 2017 *TR