NHTSA Complaint #11325925 — 2014 HONDA ACCORD
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11325925 |
| Vehicle | 2014 HONDA ACCORD |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 75,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I BOUGHT A NEW HONDA ACCORD 2014. THE TRANSMISSION BROKE AT 47K MILES AND AFTER IT WAS REPAIRED AT NARDY HONDA IT ONCE AGAIN BROKE DOWN AT 75K MILES . I HAVE AN 7 YEAR WARRANTY ON THE VEHICLE AND NARDY MGT. EXTENDED IT TO 112K MILES . NOW IN APRIL 2020 THE VEHICLE SEEMS TO HAVE ENGINE TROUBLE . I HAVE IT TOWED TO ANOTHER DEALERSHIP TO REPAIR VEHICLE SINCE NARDY WAS TOTALLY CLOSED DUE TO THE CORONA VIRUS. ONCE AT HUNTINGTON HONDA, SERVICE MECHANIC SHOWS ME SOME THING HAPPENED TO THE WIRES ON TOP OF THE ENGINE BY THE FIRE WALL. HE STATED A RODENT MAY HAVE CHEWED SOME WIRES. THE SERVICE MGT. STATED I WOULD NOT BE COVERED AND WAS AN UNBELIEVABLE EXPENSIVE REPAIR BILL. THEY PUT SOME KIND OF RODENT PROOF TAPE OVER THE AREA , BUT DIDN'T EXTENDED THE TAPE ANOTHER 2 FEET TO COVER THE ENTIRE BACK AREA. WHEN I ASKED WHY NOT THE MECHANIC STATED THAT THE TAPE WAS EXPENSIVE. WELL 2 WEEKS LATER THE SAME PROBLEM AROSE A COUPLE INCHES WHERE THE MECHANIC FAILED TO EXTEND THE TAPE. SERVICE MGT STATED THAT THEY WERE SORRY BUT YOU WILL NOT BE COVERED FOR THE SAME REPAIR WHICH IN TOTAL WAS OVER 1000 DOLLARS WHEN THE DEALERSHIP SHOULD OF REPAIRED THE PROBLEM THE FIRST TIME . I ALSO LEARN THAT HONDA HAD MADE THESES LINES ECO FRIENDLY FROM 2010 TO 2016 WHERE IT ATTRACTED RODENTS . I FEEL I SHOULD BE COMPENSATED FOR THIS VERY EXPENSIVE REPAIR.*DT*JB
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