NHTSA Complaint #11325912 — 2013 PORSCHE CAYENNE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11325912
Vehicle	2013 PORSCHE CAYENNE
Component	POWER TRAIN
Date of Incident	May 23, 2020
Date Filed	May 25, 2020
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MULTIPLE TRANSFER CASE FAILURES. FIRST AT 50K MILES (SLIPPING BETWEEN GEARS, FOLLOWED BY A SEVERE JOLT AS THE GEAR FINALLY CHANGED)'TRANSFER CASE WAS REPLACED AT MY EXPENSE ($7000K LATER). SECOND FAILURE OCCURRED LESS THAN 6 MONTHS LATER AT 55K MILES (SEVERE JOLT WHEN SHIFTING FROM 3RD TO 4TH GEAR)'TRANSFER CASE REPLACED UNDER PARTS WARRANTY. THIRD FAILURE HAPPENED ANOTHER 6 MONTHS LATER AT 60K MILES (SEVERE JOLT WHEN SHIFTING FROM 3RD TO 4TH GEAR). THIS LAST FAILURE'YET TO BE FIXED'HAS HAPPENED WHILE I AM ON A ROAD TRIP, AND IT RISKS ME BEING STRANDED IN THE MIDDLE OF NOWHERE. THIS ISSUE IS RAMPANT AMONG 958S. PORSCHE REALLY NEEDS TO STEP UP AND FIX THIS ISSUE. IT'S REPORTED RAMPANTLY ON FORUMS, WITH MANY OWNERS REPORTING MULTIPLE SUCCESSIVE FAILURES LIKE I HAVE EXPERIENCED.

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