NHTSA Complaint #11325593 — 2017 AUDI Q5 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11325593
Vehicle	2017 AUDI Q5
Component	ELECTRICAL SYSTEM
Date of Incident	May 18, 2020
Date Filed	May 22, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE ROOF OF MY 2017 AUDI Q5 IS GLASS, AND IT MAKES A CONSTANT RATTLING NOISE WHILE DRIVING. I TOOK IT TO THE AUDI SERVICE CENTER TO BE SERVICED, AND THE SUNROOF FRAME ALONG WITH ALL OF THE BOLTS WERE REPLACED IN DECEMBER 2019. AS OF TODAY, THE RATTLE IS STRONGLY PRESENT AGAIN. THIS ISSUE IS ONGOING, AND IT IS A MAJOR SAFETY CONCERN FOR ME. THE GLASS ROOF COULD LITERALLY SHATTER AND RESULT IN A FATAL INJURY. I FILED A COMPLAINT WITH THE BBB AUTO LINE, BUT I WAS TOLD THAT AN INVESTIGATION COULDN'T BE CONDUCTED BECAUSE A TWO YEAR DEADLINE THAT I MISSED EVEN THOUGH THE VEHICLE HAS LESS THAN 15K MILES ON IT. I HAVE ALSO REQUESTED A REPLACEMENT VEHICLE FROM AUDI, AND MY REQUEST WAS REJECTED. AS OF MAY 2020, THE AUDI SERVICE CENTER MANAGER FACILITATED ANOTHER REPLACEMENT REQUEST ON MY BEHALF. *TR

Related Complaints for the 2017 AUDI Q5

Other ELECTRICAL SYSTEM Complaints

#11571183 — February 10, 2024 — My SUV had stopped heating/defrosting and vehicles car charging ports appear to not be working any longer. It was ...

#11493347 — November 13, 2022 — The backup camera is failing to display the rearview when the vehicle is put in reverse. It will also show a black sc...

#11144186 — October 30, 2018 — RECEIVED A RECALL RELATED TO ELECTRIC COOLANT PUMP IN JUNE. PARTS NOT AVAILABLE. CALLED MY DEALER PRINCETON AUDI AN...

Recent Complaints for the 2017 AUDI Q5

#11713475 — ENGINE — January 26, 2026 — Oil consumption. Audi Q5 oil consumption in my car is not functioning properly. I have to put oil in it about every ...

#11712260 — ENGINE — January 20, 2026 — Piston rings failure, large oil consumption and water pump leaking

#11707450 — SERVICE BRAKES — December 29, 2025 — On 12/13/25 around 8:00am in the morning. I was driving between 20-25 MPH and started to brake for the corner stop si...

#11668736 — ENGINE — June 23, 2025 — coolant is leaking from pump and tstat housings. pump was replaced in 2018 and 2019 by audi due to audi recall. no...

#11584415 — ENGINE — April 22, 2024 — The PCV valve malfunctioned and required an extensive repair bill to solve. I've learned that this very engine (3.0) ...