NHTSA Complaint #11325210 — 2019 RAM PROMASTER

A REPUTABLE RV DEALERSHIP IN BROWNSTOWN, MI SOLD AND DELIVERED TO ME ON 12 MARCH 2020 A NEW 2020 WINNEBAGO TRAVATO INTEGRATED ONTO A 2019 RAM PROMASTER CHASSIS. AT THE TIME OF DELIVERY THERE WAS AN ACTIVE SAFETY RECALL POSTED BY FCA IN JANUARY OF 2020 ON THE CHASSIS. I WAS NOT INFORMED OF THE RECALL BY THE DEALERSHIP WHICH IS IN VIOLATION OF FEDERAL LAW, 49 USC S 30112. I FOUND OUT ABOUT THE RECALL AND INFORMED THE DEALERSHIP. THEY CLAIMED THEY DID NOT KNOW ABOUT THE RECALL. ACCORDING TO FCA, THERE IS NO REMEDY FOR THE RECALL (TRANSMISSION SHIFTER CABLE). THE DEALERSHIP SEEMS UNCONCERNED THEY VIOLATED THE LAW AND IS "NOW" ONLY INTERESTED IN GETTING THE RECALL REPAIRED ONCE FCA HAS THE REMEDY. *TR