NHTSA Complaint #11325193 — 2016 HONDA CIVIC

MY 2016 HONDA HAS BEGAN TO BLOWN HOT AIR THROUGH MY AIR CONDITIONING UNIT WHILE I'M DRIVING MAKING IT VERY DIFFICULT TO BREATH.THIS BEGUN ON 4/2020 WHILE DRIVING ON THE HIGHWAY. I TOOK MY CAR TO NORM REEVES HONDA IN THE CITY OF CERRITOS, CA AND THEY SAID THAT THE CONDENSOR IS LEAKING AS WELL AS THE EVAPORATOR. THE CONDENSORS THAT HONDA HAS BEEN USING ON THERE 2016 - 2018 HONDA CIVICS HAVE A HISTORY OF FAILING AND THAT IS WHY HONDA IS NOW EXTENDING THERE WARRANT OF THEM FOR AN EXTRA TWO YEARS HOWEVER HONDA ALSO KNOW THAT THE EVAPORATORS ARE DEFECTED ALSO. I HAVE SPOKE WITH AMERICAN HONDA AND THEY ARE AWARE OF MY PROBLEM AND REFUSE TO HELP. HONDA ALSO KNOWS THAT YOU CAN'T REPLACE THE CONDENSOR WITHOUT SERVICING THE EVAPORATOR AND THAT IS THE WAY THAT THEY AVOID HAVING TO REPAIR THE DEFECTED PART ON YOUR VEHICLE. TO REPLACE THE LEAKING EVAPORATOR, HONDA SAID THEY WOULD CHARGE ME $1,609 AND EVEN THOUGH THIS DEFECTIVE PART WAS CAUSING ME BREATHING TROUBLE, THAT THE EVAPORATOR IS NOT COVERED IN THE NEW EXTENDED WARRANTY AND THAT I WOULD HAVE TO COME UP WITH THE MONEY. IF HONDA HAD MADE ME AWARE OF THIS DEFECT AT THE TIME OF PURCHASE, I WOULD HAVE NEVER PURCHASED THIS CAR. I BELIEVE THIS IS A SAFETY ISSUE DUE TO THE FACT THAT THAT THE CAR IS PUMPING HOT AIR INTO THE VEHICLE EVEN WHILE TURNED OFF CAUSING BREATHING TROUBLE AS WELL A VISION TROUBLE FOR ANY DRIVER IN THE CAR. PLEASE HELP IN ANY WAY THAT YOU CAN. THANK YOU CELL [XXX] CELL [XXX] EMAIL : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR