NHTSA Complaint #11465241 — 2016 HONDA CIVIC

EQUIPMENT:APPLIANCE:AIR CONDITIONER issue reported to NHTSA

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Complaint Details

ODI Number	11465241
Vehicle	2016 HONDA CIVIC
Component	EQUIPMENT:APPLIANCE:AIR CONDITIONER
Date of Incident	March 29, 2022
Date Filed	May 19, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

In late winter of 2022, the car’s A/C system failed for the fourth time. The car A/C system stopped functioning; it was no longer blowing cool air into the car. The diagnosis was that the A/C compressor was leaking. The A/C compressor was replaced and we were charged $2027. We paid the bill and asked Honda to reimburse us for the amount because after 4 failures in 3 years it was obvious that the Civic A/C system design was flawed. Honda refused to pay for the compressor replacement.

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