NHTSA Complaint #11325191 — 2017 CHEVROLET MALIBU

I AM A 70 YEAR OLD TEACHER THAT PURCHASED A 2017 CHEVY IMPALA ABOUT 2 YEARS AGO, AND LAST YEAR I BEGAN EXPERIENCING ISSUES WITH THE CAR MALFUNCTIONING AND THE ENGINE LIGHT ILLUMINATING. I TOOK THE CAR TO CHEVROLET OF TURNERSVILLE, THEY SUPPOSEDLY FIXED IT, BUT THEN THIS PROBLEM RECURRED MULTIPLE TIMES WITHIN A MONTH, AND EACH TIME I TOOK IT BACK TO THEM THEY "DIAGNOSED" SOMETHING DIFFERENT. LATER, COME TO FIND OUT, THIS CAR WAS RECALLED FOR "PRE IGNITION ISSUES", SO THEY ISSUED ME A REFUND FOR THE COST OF THOSE "REPAIRS". LAST WEEK, THE SAME EXACT ISSUED RECURRED, SO I TOOK IT BACK TO CHEVY, FOR THEM TO SAY IT WAS MY BATTERY. $400 LATER, I GOT THE CAR BACK, AND WITHIN A MATTER OF DAYS, THE SAME SYMPTOMS OCCURRED SO I HAD TO HAVE IT TOWED BACK TO THE DEALERSHIP FOR THEM NOW TO SAY THAT MY PISTON HEAD IN ENGINE WAS CRACKED, SO NOW THE ENGINE NEEDED TO BE REPLACED WHICH WOULD BE AROUND $8000. I SPOKE WITH THE GENERAL MANAGER AND THE BEST HE COULD DO WAS TO TELL ME HE WOULD "TRY" TO WORK UP SOME NUMBERS TO GET ME INTO ANOTHER CAR. I PLAN TO RETIRE NEXT YEAR, WHICH IS WHY I PURCHASED SOMETHING REASONABLY PRICED AND PRESUMABLY "RELIABLE", SO I WILL SOON BE ON A FIXED INCOME AND CAN'T AFFORD THAT TYPE OF FIX, NOR ANOTHER CAR WITH THE BALANCE OF THIS FAULTY CAR TACKED ON TO THE BALANCE. WITH RESEARCH, I FOUND OUT THAT THE PRE IGNITION ISSUE RESULTS IN THE CRACKING OF THE PISTON HEAD, WHICH LEADS ME TO BELIEVE THAT THE PRE IGNITION ISSUE WAS NEVER CORRECTED PROPERLY. ESPECIALLY SINCE BASED ON 17019 SPI NHTSA, THE FIX DIFFERED FROM WHAT THIS DEALERSHIP DID AND UNDER THIS PLAN THE FIX WAS BEING SERVICED AT NO CHARGE TO THE CUSTOMER. SINCE THIS ISSUE OCCURRED MULTIPLE TIMES, I'VE BEEN ON HIGHWAYS, SIDE STREETS, AND STATIONARY AT TRAFFIC SIGNALS WHICH HAVE ALL POSED SAFETY RISKS. *TR