NHTSA Complaint #11324402 — 2017 NISSAN PATHFINDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11324402
Vehicle 2017 NISSAN PATHFINDER
Component ENGINE
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

WHEN MY 2017 PATHFINDER GOT TO ABOUT 40,000 MILES (JANUARY OR FEBRUARY 2020), IT STARTED MAKING A LOUD CLANKING NOISE, COMING FROM BEHIND THE RADIATOR. UPON INSPECTION AT THE DEALERSHIP, I WAS INFORMED THE COOLING FAN WAS LOOSE, CAN'T REMEMBER THE PART THAT HOLDS IT IN PLACE, BUT IT WAS BUSTED...OF COURSE IT WAS! MY WARRANTY EXPIRED AT 36,000, SO THE REPAIRS WERE NOT COVERED. IT WAS SOMEWHERE BETWEEN $900-$1000 FOR REPAIRS. AND I COULDN'T DRIVE IT UNTIL IT WAS REPAIRED. I WAS NOTICEABLY UPSET AND ASKED WHY THIS WOULD BE HAPPENING TO A NEW VEHICLE, AND WAS IT NORMAL FOR SOMETHING LIKE THIS TO BREAK THIS SOON? THE SERVICE GUY AGREED THAT IT PROBABLY SHOULDN'T HAVE WORN OUT THIS SOON, AND WAS ABLE TO FIND A COUPON ON THEIR WEBSITE THAT HE APPLIED TO MY BILL. YAY. I'M GREATLY DISAPPOINTED TO BE SEEING SO MANY OTHERS WHO HAD THIS HAPPEN TO THEM AS WELL. THIS IS CLEARLY FAULTY PARTS AND I WOULD LIKE A REFUND FOR THE REPAIRS I HAD TO MAKE. *TR

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