NHTSA Complaint #11324310 — 2005 GMC ENVOY

TL* THE CONTACT OWNS A 2005 GMC ENVOY XL. THE CONTACT STATED WHILE DRIVING 30 MPH, THE DOOR UNLOCKED INDEPENDENTLY AND BECAME AJAR. THE CONTACT STATED THAT THE DOOR KNOB ACTUATED UP AND DOWN CONTINUALLY, WHILE THE VEHICLE WAS BEING DRIVEN. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AND AT SOME POINT EACH DOOR SWUNG OPEN WHILE THE VEHICLE WAS BEING DRIVEN. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS ILLUMINATED HOWEVER, THE DOOR CHIME REMAINED AUDIBLE CONTINUALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED WHETHER THE VEHICLE WAS BEING DRIVEN OR WHILE REVERSING. THE CONTACT STATED THAT THE FAILURE AFFECTED BOTH DRIVER'S AND PASSENGER'S SIDE FRONT AND REAR DOORS. ALSO INCLUDED IN THE FAILURE WAS THE REAR DOOR AND HATCH. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V599000 (VISIBILITY) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE YEARS INCLUDED IN THE RECALL WERE 2006-2007. THE VEHICLE WAS TAKEN TO FERMAN BUICK GMC - WESLEY CHAPEL (24252 FL-54, TAMPA, FL 33559, (813) 242-2800) WHERE THE CONTACT WAS INFORMED THAT DUE TO THE MANUFACTURED YEAR, THE MANUFACTURER WAS NOT OBLIGATED TO OFFER A FREE REPAIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE DOOR MASTER SWITCH NEEDED TO BE REPLACED DUE TO WATER INTRUSION INTO THE CIRCUIT WHICH CAUSED THE POLES TO BE RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THE MODEL YEAR GMC ENVOY XL SUBJECTED TO THE NHTSA CAMPAIGN NUMBER: 15V599000 (VISIBILITY) WAS 2006-2007. THE CONTACT WAS OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB