NHTSA Complaint #11324244 — 2005 SAAB 9-2X

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11324244
Vehicle	2005 SAAB 9-2X
Component	AIR BAGS
Date of Incident	January 3, 2020
Date Filed	May 12, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2005 SAAB 9-2X. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V001000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THE ROYAL BUICK GMC LOCATED AT 11055 AIRLINE HWY, BATON ROUGE, LA 70816, AND WAS INFORMED THAT THERE WERE NO TOOLS NOR A QUALIFIED SAAB TECHNICIAN ON SITE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THE CONTACT WAS ADVISED TO CONTACT ANOTHER GM, CHEVROLET, CADILLAC OR BUICK DEALER FOR ASSISTANCE. THE CONTACT WAS UNABLE TO FIND A DEALER WITH THE TOOLS NEEDED NOR A QUALIFIED TECHNICIAN TO DO THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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