NHTSA Complaint #11324238 — 2014 MERCEDES BENZ B-CLASS ELECTRIC SERVICE BRAKES

Complaint Details

ODI Number	11324238
Vehicle	2014 MERCEDES BENZ B-CLASS ELECTRIC
Component	SERVICE BRAKES
Date of Incident	May 1, 2020
Date Filed	May 12, 2020
Mileage	33,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THIS IS AN ELECTRIC VEHICLE. IN NORMAL OPERATION, WHEN THE CAR IS SLOWING, AND ALMOST AT A STOP, IT COMES OUT OF REGENERATIVE BRAKING MODE, AND ENTERS THRUST MODE, SO THAT IF THE BRAKE IS RELEASED WHEN STOPPED, THE CAR WILL BEGIN TO ROLL. IN THIS VEHICLE, SOMETIMES THE CAR EXITS REGENERATIVE BRAKING MODE AND ENTERS THRUST MODE WHEN SLOWING AT HIGH SPEED, SUCH AS WHEN EXITING A HIGHWAY RAMP. THIS IS EXTREMELY DANGEROUS, AS BRAKING IS MOMENTARILY AND UNEXPECTEDLY LOST WHEN IT IS NEEDED MOST. I TOOK THE CAR INTO THE DEALERSHIP, AND THEY WERE UNABLE TO FIND ANY ISSUES OR FAULT CODES. AS THE ISSUE IS INTERMITTENT, I AM STUCK. *TR

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