NHTSA Complaint #11324157 — 2020 SUBARU ASCENT

IN FEB MY CAR BATTERY WAS DEAD IN MORNING AFTER SITTING IN GARAGE TURNED OFF AND NO DOORS OR LIGHTS ON. I HAD IT JUMPED AND TOOK IT TO THE DEALER AND THEY TESTED BATTERY AND IT WAS FINE. THE SECOND TIME IT HAPPENED A WEEK LATER SAME SCENARIO I TOOK IT IN AND THEY TESTED BATTERY AND SAID IT WAS BAD BATTERY. SO THE DEALER REPLACED IT AND IT AND IT WAS FINE. THE THIRD TIME NOW TODAY IT HAS HAPPENED AGAIN EXCEPT THIS TIME MY CAR WAS BEEPING AT ME LIKE IF THE UNLOCK KEY FOB BUTTON HAD BEEN HIT BUT DOING IT EVERY FEW SECONDS. SO I WENT AND FOUND BOTH KEY FOBS AND THEY WEREN'T BEING DEPRESSED SO I TRIED TO UNLOCK DOOR MYSELF WITH KEY FOB AND NOTHING HAPPENED AND RED LIGHT ON FOB BLINKED EVERY TIME I TOUCHED IT BUT I WOULDN'T HEAR ANYTHING HAPPENING WITH CAR SO I TRIED TO CLICK TAILGATE BUTTON AND NOTHING HAPPENED. SO I THEN WENT TO TURN THE CAR ON AND REALIZED THE BATTERY WAS DEAD AGAIN. SO WE JUMPED IT AND LET IT RUN FOR TWENTY MINUTES AND DEALER WANTS US TO TAKE IT BACK BUT THEY ARE SAYING THEY HAVEN'T HEARD IF THIS ISSUE WHEN I SEARCH ONLINE IT SEEMS LIKE THIS IS A KNOWN ISSUE. *TR