NHTSA Complaint #11323996 — 2008 TOYOTA CAMRY

I HAVE HAD TO ADD OIL IN BETWEEN OIL CHANGES OVER THE PAST 5 YEARS, OFTEN TWICE BETWEEN CHANGES. AFTER BEING TOLD THERE WAS A RECALL OF THIS SPECIFIC ISSUE FROM A MECHANIC, I THEN FOUND OUT THAT IT WAS BEYOND THE LENGTH OF TIME TO GET IT REPAIRED UNDER THE RECALL. I WAS THEN INFORMED THAT I SHOULD HAVE RECEIVED A LETTER FROM TOYOTA IN THE MAIL STATING THERE WAS A RECALL. I NEVER RECEIVED A LETTER ABOUT THIS RECALL. I TOOK THE CAR INTO THE TOYOTA DEALERSHIP IN TOWN ABOUT THE ISSUE AND THEY SAID THEY COULD PERFORM AN OIL TEST ON IT TO SEE HOW MUCH IT WAS BURNING AFTER 1,500 MILES. UPON BRINGING IT BACK I WAS INFORMED THAT MY CAR HADN'T BURNED ENOUGH TO THEIR REQUIRED AMOUNT (AMOUNT NOT DISCLOSED TO ME) TO DO ANYTHING, BUT TOLD ME THAT I COULD ALWAYS COME BACK AND HAVE ANOTHER OIL TEST DONE. I FIND IT VERY DISTURBING THAT THIS HAS BEEN AN ONGOING ISSUE AND THAT THERE IS A CLAIM OF A LETTER BEING SENT TO ME WHEN I NEVER RECEIVED ONE. IT ALSO APPEARS THAT THERE ARE NUMEROUS INDIVIDUALS WITH THIS SAME YEAR HAVE HAD THE SAME PROBLEMS AND NOTHING HAS BEEN DONE ABOUT IT. I AM WONDERING IF THERE HAS BEEN AN INVESTIGATION TO ANYTHING ABOUT THE SUPPOSED LETTERS THAT TOYOTA HAS CLAIMED TO MAIL OUT? IT IS OVERALL BAD BUSINESS ON TOYOTA'S PART TO NOT ENSURE THAT THEIR CUSTOMERS ARE TAKEN CARE OF ENOUGH TO WANT TO CONTINUE BUYING THEIR VEHICLES. WILL THINK TWICE BEFORE BUYING TOYOTA AGAIN. *TR