NHTSA Complaint #11323919 — 2012 INFINITI QX56 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11323919
Vehicle	2012 INFINITI QX56
Component	ELECTRICAL SYSTEM
Date of Incident	September 1, 2019
Date Filed	May 8, 2020
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2012 INFINITI QX56. THE CONTACT STATED THAT THE BATTERY FAILED PREMATURELY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, AND AN INDEPENDENT MECHANIC, TO HAVE A DIAGNOSTIC PERFORMED. THE DIAGNOSTIC TEST WAS UNABLE TO LOCATE A FAILURE CODE THEREFORE, THE BATTERY WAS REPLACED SEVERAL TIMES. THE VEHICLE WAS TAKEN BACK TO THE UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT THE BATTERY FAILURE COULD BE CAUSED BY PARASITIC DRAIN OR A RELAY FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.*DT*JB

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