NHTSA Complaint #11323904 — 2014 FORD FUSION

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11323904
Vehicle 2014 FORD FUSION
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 20 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

MY 2014 FORD FUSION HAS ELECTRICAL PROBLEMS. THE AC/HEATER JUST COME ON FULL BLAST SOMETIMES AND SOMETIMES NOT AT ALL.. IT IS VERY DANGEROUS WHEN I'M TRYING TO DRIVE IN BAD WEATHER. IT WONT EVEN DEFROST MY WINDOWS CORRECTLY.. MY TRANSMISSION IS SLIPPING AND HAS DONE SO FOR 5 YEARS. FORD DEALERS HAVE NOT HELPED IN ANYWAY EVEN THOUGHT I HAVE A RECALL LETTER STATING THE THERE WAS A RECALL ON THE SHIFTER CABLE. IT SAID THAT MY CAR ISN'T GOING ALL THE WAY INTO GEAR/PARK AND IT COULD CAUSE PROBLEMS FOR TRANSMISSION IN THE FUTURE AND IT HAS. I NEED HELP, PLEASE! THE SHIFTER CABLE BROKE COMPLETELY OFF AND FIDD HAD IT TOWED TO FIX IT. THEY FIXED IT IN LESS THEN 30MINS BUT DID NOT EVEN LOOK AT MY TRANSMISSION AFTER I TOLD THEM THAT MY CAR IS DRIVING HORRIBLE. IT HAS NO POWER HARDLY WHEN I PRESS THE GAS. I HAVE ALMOST BEEN IN SEVERAL BAD WRECKS BECAUSE OF IT. I CAN'T DRIVE OVER 70 MILES AN HOUR SO MY CAR KNOCKING REALLY HARD. ALSO MY HEADLINER ON THE INSIDE OF MY CAR IS FALLING DOWN. FORD SAID THEY WERE MEASURED WRONG WHEN THEY BUILT THESE FORD FUSIONS BUT HAVE YET TO DO A RECALL ON THEM. IT HAS FALLEN DOWN ON MY LITTLE GIRLS HEAD AND MY OWN HEAD WHILE DRIVING AT A DANGEROUS SPEED. *TR

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