NHTSA Complaint #11323895 — 2011 MERCURY MILAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11323895
Vehicle	2011 MERCURY MILAN
Component	ENGINE
Date of Incident	May 7, 2020
Date Filed	May 8, 2020
Mileage	35,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

WHILE DRIVING THE VEHICLE A WARNING CAME ON STATING POWER ASSIST FAILURE. CAR HAD MANUAL STEERING ONLY. THE FIRST TIME IT HAPPENED IT WENT AWAY WHEN THE CAR WAS RESTARTED. NO SUCH LUCK THIS TIME, WARNING STAYS ON AND NO POWER STEERING. LUCKILY I WAS ON STRAIGHT ROADS BOTH TIMES. I SEE THERE WAS A RECALL ON THIS BUT THE DEALERSHIP SAYS THERE IS NONE??

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