NHTSA Complaint #11323792 — 2011 HYUNDAI SONATA

ENGINE HAS BEEN REPLACED 2 TIMES DOING 65 MPH ON FREEWAY LOSES POWER IN ADDITION AIR BAG LIGHT IS ON WHEN THEY HAD CAR FOR 3 WEEKS THEY GAVE IT BACK AND SAID THEY DIDN'T KNOW WHAT WAS WRONG WITH AIRBAGS I HAD VEHICLE TOWED THERE 2 DAYS AGO AGAIN AND SPOKE TO [XXX] AT PALM SPRINGS HYUNDAI AND HE SAID THEY WERE TRYING TO FIGURE OUT PROBLEM WITH ENGINE THEY INSTALLED AND IF I WANTED HIM TO DIAGNOSE AIRBAGS PROBLEMS IT WOULD BE A 150 DIAGNOSIS FEE THEY HAD THE CAR THERE THE FIRST TIME FOR 3 WEEKS AND RELEASED IT AND TIL MY DAUGHTER THAT THEY COULD NOT FIGURE IT OUT AIRBAGS ISSUES ARE DANGEROUS IF THEY ARE NOT WORKING CORRECTLY AND DEPLOY ON FREEWAY I TOLD [XXX] SERVICE GUY THIS BUT HE GIGGLED AND SAID IT WOULD COST 150 DOLLARS DIAGNOSTIC FEE WHICH HE SAID THEY CHECKED SEVERAL MONTHS AGO I LENT MY DAUGHTER WHO DRIVES MY 8 YEAR OLD GRANDSON MY VEHICLE BECAUSE I WAS CONCERNED OF THEIR SAFETY I AM A CANCER PATIENT AND NEED A VEHICLE TO GET BACK AND FORTH TO MY DOCTORS WHEN I ASKED [XXX] ABOUT A RENTAL HE BRUSHED ME OFF AND SAID THERE WERE NONE AVAILABLE AT THIS POINT I AM GOING TO CALL ABC INVESTIGATIVE REPORTERS BECAUSE I AM AT A WITS END I REALLY NEED HELP WITH THIS MATTER THANK YOU [XXX] AIRBAGS ALSO [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR