NHTSA Complaint #11323599 — 2015 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11323599
Vehicle 2015 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage 73,437 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

IN AROUND AUGUST 2018, I WAS DRIVING MY 2015 HYUNDAI TUCSON GLS BACK FROM WORK ON A HIGH WAY. THAT ALL (FOR NO REASON) THE INDICATOR ON THE DASHBOARD LIGHTS UP, THE VEHICLE SHAKES AND COME TO A HALT. I TOWED TO DEALERSHIP WHERE THE MAINTENANCE HAD BEEN DONE SINCE THE PURCHASE DATE. IT WAS CHECKED AND REPORTED AS A DAMAGE TO THE OIL PAN. BUT, THEY SAID IT HAS HIT A STATIONARY OBJECT (THIS WAS A LIE) BUT THERE WAS NO STATIONARY OBJECT ON THE HIGHWAY AS MANY VEHICLE WERE GOING BY. I WAS ON THE LEFT SHOULDER OF THE FAST LANE. BECAUSE I DID NOT AGREE WITH THE DEALERSHIP DIAGNOSE, I KNEW AN OBJECT HAS BROKEN FROM THE INSIDE OF THE ENGINE AND STRIKE IT WAY OUT OF THE OIL PAN. MILEAGE DURING THE INCIDENT WAS AT 73,437. I THINK THIS VEHICLE SHOULD BE RECALL FOR THIS MANY REPORTED OBJECT DAMAGING THE OIL PAN. MY INSURANCE HAD TO PAY FOR A NEW REPLACE ENGINE BUT TO END UP WITH A USED ENGINE CHARGE $4500. A PICTURE (DOCUMENT) UPLOADED WILL SHOW EXIT DAMAGE FROM THE BROKEN METAL FROM INSIDE THE ENGINE. *TR

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